TOP-RMNON

Trinity Operating Procedures - TOPs

TOP-RMNON: Raw Material Non-Conformance

Rev: 12/06/2017

Scope: This procedure covers the handling of raw materials not conforming to specification.

Procedure:

STEP WHO WHEN INFO TO USE WHAT TO DO

STEPS 1 - 8 APPLY TO NONCONFORMING STEEL OR OTHER METALS TO BE FORGED OR MACHINED.

1 Steelyard Specialist or Steelyard Supervisor Upon identifying a potential problem ("non conformance") with steel or other metals to be forged or machined prior to its being cut Personal observation, supplier paperwork or test results Notify Materials Manager as soon as possible (ideally while material is still on truck); tag any material that is in process with a "HOLD" tag and keep the material isolated; DO NOT USE ANY QUESTIONABLE MATERIAL UNTIL ISSUES ARE RESOLVED BY THIS PROCEDURE

2 Hammerman, crew member, inspector or any team member Upon identifying a potential problem ("non conformance") with raw material during cutting, forging or inspection Personal observation Notify immediate supervisor or other available supervisor.

3 Production Supervisor Upon notification or personal observation of potential problem ("non conformance") with raw material Notification from team member or personal observation Notify Materials Manager

4 Materials Manager Upon receiving notification of questionable raw material Verbal notification Look at material; be sure it is properly isolated from any material that is approved for use; determine material disposition together (may have to forge a few pieces of the material in order to determine its suitability under the close supervision of the Production Supervisor and, if necessary QA Manager instructions as to proper disposition of bad parts due to nonconforming material); use any third parties as needed, including other team members, Trinity Forge Material Review Board, outside testing labs or the supplier; initiate VSR (Vendor Service Request) in M2M; enter an M2M inventory transaction to move nonconforming raw material to steelyard returns location

5 Production Supervisor and Materials Manager Upon determining material is OK to use Decision from step 4 Notify Steelyard to put material back in normal system; update VSR in M2M.

6 Materials Manager Upon material being identified as nonconforming Decision from step 4 Record decision on VSR; compare this VSR with Open & Closed VSR file; if an adverse trend is identified, initiate a Corrective Action Report (per TOP-CARRR)

7 Materials Manager While VSR open (reviewing at least weekly) Open VSR
Continue negotiations with supplier regarding final disposition of nonconforming material; continuing to use Production Supervisor and other resources as needed until issue resolved; upon resolving immediate issue; add info to VSR and close VSR regarding immediate actions and route VSR to QA Manager

8 Steelyard Specialist or Steelyard Supervisor Upon material being identified as nonconforming VSR If material rejected:
If material still on supplier's truck, send truck back unloaded; otherwise, hold in Quality-Hold bin (or tagged in isolated area if already cut) awaiting instructions to scrap or to return material to supplier when truck is provided.

If material accepted for limited application or with processing:

Get any processing done then handle through normal raw material receiving procedures (TOP-RECRM), adding notes to bundle tags and ensuring similar notes are in inventory info in M2M.

STEPS 9 - 14 APPLY TO NONCONFORMING RAW MATERIALS "OTHER" THAN STEEL OR METALS TO BE FORGED OR MACHINED

9 Forge Superintendent Machining Superintendent Maintenance Manager Upon identifying a potential problem (non-conformance) with bolts, paint, springs, pins or "other" raw materials that are to be used as part of the finished product (see TOP-RECOM) Accompanying paper work; part drawing; Purchase Order; material specifications in M2M Notify the Materials Manager; tag any material with a "HOLD" tag and keep it isolated; DO NOT USE ANY QUESTIONABLE MATERIAL UNTIL ISSUES ARE RESOLVED BY THIS PROCEDURE.

10 Materials Manager Upon being notified of potential problem (nonconformance) Notification and VSR Look at material; be sure it is properly isolated from any material that is approved for use; determine material disposition; Initiate VSR in M2M; use any third parties as needed, including other team members, outside testing labs or the supplier; if an agreement cannot be reached, contact VP-Quality & Engineering

11 Materials Manager Upon determining material is okay to use VSR; decision from step 10 Notify the appropriate person to put the material back in normal system and record decision on VSR

12 Materials Manager Upon material being identified as non-conforming VSR; decision from step 10 Record decision on VSR; compare this VSR with Open & Closed VSR; if an adverse trend is identified, initiate a Corrective Action Report (per TOP-CARRR).

13 Materials Manager While VSR open (reviewing at least weekly) Open VSR Continue negotiations with supplier regarding final disposition of nonconforming material, continuing to use other resources as needed until issue resolved; upon resolving immediate issue, add info to VSR regarding immediate actions; close VSR; route VSR to QA Manager; tag material that can be used with any limitations.

14 Steelyard Supervisor Upon material being identified as non-conforming VSR; notification from Materials Manager If material is rejected, hold in isolated area while awaiting instructions to scrap or to return material (paint must be returned) to supplier (if decision is to scrap, do so per Materials Manager's instructions).
If material accepted for limited application or with processing: get any processing done, then handle through normal raw material receiving procedures (TOP-RECOM), adding notes to container tags and ensuring similar notes are in the computer, getting Materials Manager's help if needed.

STEPS 15 - 17 APPLY TO ALL MATERIALS

15 Materials Manager If nonconforming material was customer-supplied VSR

Initiate VSR; deal with customer as with any other supplier (see above) and send memo to Customer File giving date, customer ID, name of customer representative notified, counts, weights and details (attach copy of all paperwork).

16 Materials Manager Response returned from customer Paperwork or notification from customer Determine any long-term changes that may be needed (a CAR may be indicated at this point if not already done); verify that final disposition of VSR includes effective implementation of corrective action (whether or not CAR issued); update and close VSR

17 Materials Manager Annually (typically in December) Open and Closed VSR files; inventory info in M2M Work up a comparative analysis of the various suppliers to determine relative strengths and weaknesses; review analysis with QA Manager and issue any CAR that may be indicated

Revision history:

Release Date	Description of Change	Owner	Approver
12/06/2017	Updated to comply with revised Quality Manual and new TOPs format.	Tim Ellis	Todd Sheppard

Documents are controlled only when viewed on-line at trinityforge.com in the original English -- printed copies or translations are not controlled documents.
? Trinity Forge & Machine

STEP	WHO	WHEN	INFO TO USE	WHAT TO DO
STEPS 1 - 8 APPLY TO NONCONFORMING STEEL OR OTHER METALS TO BE FORGED OR MACHINED.
1	Steelyard Specialist or Steelyard Supervisor	Upon identifying a potential problem ("non conformance") with steel or other metals to be forged or machined prior to its being cut	Personal observation, supplier paperwork or test results	Notify Materials Manager as soon as possible (ideally while material is still on truck); tag any material that is in process with a "HOLD" tag and keep the material isolated; DO NOT USE ANY QUESTIONABLE MATERIAL UNTIL ISSUES ARE RESOLVED BY THIS PROCEDURE
2	Hammerman, crew member, inspector or any team member	Upon identifying a potential problem ("non conformance") with raw material during cutting, forging or inspection	Personal observation	Notify immediate supervisor or other available supervisor.
3	Production Supervisor	Upon notification or personal observation of potential problem ("non conformance") with raw material	Notification from team member or personal observation	Notify Materials Manager
4	Materials Manager	Upon receiving notification of questionable raw material	Verbal notification	Look at material; be sure it is properly isolated from any material that is approved for use; determine material disposition together (may have to forge a few pieces of the material in order to determine its suitability under the close supervision of the Production Supervisor and, if necessary QA Manager instructions as to proper disposition of bad parts due to nonconforming material); use any third parties as needed, including other team members, Trinity Forge Material Review Board, outside testing labs or the supplier; initiate VSR (Vendor Service Request) in M2M; enter an M2M inventory transaction to move nonconforming raw material to steelyard returns location
5	Production Supervisor and Materials Manager	Upon determining material is OK to use	Decision from step 4	Notify Steelyard to put material back in normal system; update VSR in M2M.
6	Materials Manager	Upon material being identified as nonconforming	Decision from step 4	Record decision on VSR; compare this VSR with Open & Closed VSR file; if an adverse trend is identified, initiate a Corrective Action Report (per TOP-CARRR)
7	Materials Manager	While VSR open (reviewing at least weekly)	Open VSR	Continue negotiations with supplier regarding final disposition of nonconforming material; continuing to use Production Supervisor and other resources as needed until issue resolved; upon resolving immediate issue; add info to VSR and close VSR regarding immediate actions and route VSR to QA Manager
8	Steelyard Specialist or Steelyard Supervisor	Upon material being identified as nonconforming	VSR	If material rejected: If material still on supplier's truck, send truck back unloaded; otherwise, hold in Quality-Hold bin (or tagged in isolated area if already cut) awaiting instructions to scrap or to return material to supplier when truck is provided. If material accepted for limited application or with processing: Get any processing done then handle through normal raw material receiving procedures (TOP-RECRM), adding notes to bundle tags and ensuring similar notes are in inventory info in M2M.
STEPS 9 - 14 APPLY TO NONCONFORMING RAW MATERIALS "OTHER" THAN STEEL OR METALS TO BE FORGED OR MACHINED
9	Forge Superintendent Machining Superintendent Maintenance Manager	Upon identifying a potential problem (non-conformance) with bolts, paint, springs, pins or "other" raw materials that are to be used as part of the finished product (see TOP-RECOM)	Accompanying paper work; part drawing; Purchase Order; material specifications in M2M	Notify the Materials Manager; tag any material with a "HOLD" tag and keep it isolated; DO NOT USE ANY QUESTIONABLE MATERIAL UNTIL ISSUES ARE RESOLVED BY THIS PROCEDURE.
10	Materials Manager	Upon being notified of potential problem (nonconformance)	Notification and VSR	Look at material; be sure it is properly isolated from any material that is approved for use; determine material disposition; Initiate VSR in M2M; use any third parties as needed, including other team members, outside testing labs or the supplier; if an agreement cannot be reached, contact VP-Quality & Engineering
11	Materials Manager	Upon determining material is okay to use	VSR; decision from step 10	Notify the appropriate person to put the material back in normal system and record decision on VSR
12	Materials Manager	Upon material being identified as non-conforming	VSR; decision from step 10	Record decision on VSR; compare this VSR with Open & Closed VSR; if an adverse trend is identified, initiate a Corrective Action Report (per TOP-CARRR).
13	Materials Manager	While VSR open (reviewing at least weekly)	Open VSR	Continue negotiations with supplier regarding final disposition of nonconforming material, continuing to use other resources as needed until issue resolved; upon resolving immediate issue, add info to VSR regarding immediate actions; close VSR; route VSR to QA Manager; tag material that can be used with any limitations.
14	Steelyard Supervisor	Upon material being identified as non-conforming	VSR; notification from Materials Manager	If material is rejected, hold in isolated area while awaiting instructions to scrap or to return material (paint must be returned) to supplier (if decision is to scrap, do so per Materials Manager's instructions). If material accepted for limited application or with processing: get any processing done, then handle through normal raw material receiving procedures (TOP-RECOM), adding notes to container tags and ensuring similar notes are in the computer, getting Materials Manager's help if needed.
STEPS 15 - 17 APPLY TO ALL MATERIALS
15	Materials Manager	If nonconforming material was customer-supplied	VSR	Initiate VSR; deal with customer as with any other supplier (see above) and send memo to Customer File giving date, customer ID, name of customer representative notified, counts, weights and details (attach copy of all paperwork).
16	Materials Manager	Response returned from customer	Paperwork or notification from customer	Determine any long-term changes that may be needed (a CAR may be indicated at this point if not already done); verify that final disposition of VSR includes effective implementation of corrective action (whether or not CAR issued); update and close VSR
17	Materials Manager	Annually (typically in December)	Open and Closed VSR files; inventory info in M2M	Work up a comparative analysis of the various suppliers to determine relative strengths and weaknesses; review analysis with QA Manager and issue any CAR that may be indicated