Trinity Operating Procedures - TOPs

TOP-DCORD: Die Change Orders

Rev: 04/10/2018

Scope: This procedure covers die changes requested by customers. A die change is the process of making customer requested changes to dies which affect the configuration of the final forgings.

Procedure:

STEP	WHO	WHEN	INFO TO USE	WHAT TO DO
1	Anyone	Upon receiving customer request for a die change	Customer request, Customer Prints or 3D model	Forward information to Customer Service Representative
2	Customer Service Representative	Upon receiving customer request for a die change	Customer request, Customer Prints or 3D model	Request a quote (see TOP-QUOTE); place Sales Order(s) on HOLD; forward to the Estimator
3	Estimator	Upon receiving quote request	Prints or 3D model, customer info	Enter Quote in Micro Estimating; forward to Forging Engineer
4	Forging Engineer	Upon receiving RFQ	RFQ, prints or 3D model, customer info	Review RFQ or customer info, complete Quote Spreadsheet for cost and forward back to Estimator
5	Estimator	Upon  receiving RFQ with cost	RFQ with Quote Spreadsheet, prints or 3D model, customer info	Review RFQ .
6	Customer Service Representative	Upon receiving RFQ	RFQ, prints,3D model, customer info	Get customer approval (obtain their PO) to proceed with die change; enter Sales Order for die change.
7	Customer Service Representative	Customer PO received or customer verbal	Customer PO, print, Quote	Place PO and quote into the Customer PO Folder; send email to VP-Quality & Engineering; print per TOP-PRINT; spec per TOP-TPSMM
8	VP-Quality & Engineering	Email received instructing die change	Email and its contents	Review and assign to Forging Engineer
9	VP-Quality & Engineering, Forging Engineer	Upon receiving a request to make a die change	Customer PO;  Forging Engineering File	Decide if existing drawing needs to be revised or if a new drawing is needed; initiate TOP-PRINT; prepare or revise any affected Die Layout, Die Drawings or Machining Prints (all per TOP-PRINT); revise or create model, die, and tooling per TOP-SOLID; if deemed appropriate, solicit die sinker quotations and initiate sinking of dies per TOP-SINKER; estimate any changes to material size and such, and update steel size change in BOM and Router; notify Engineering Assistant to enter Job Order for die and/or tooling change
10	Engineering Assistant	Upon receiving notification from a Forging Engineer of the need to create a Job Order	Info from Forging Engineer, Customer Print, Customer PO	Create Tooling Job Order per Forging Engineer's instructions

Revision history: