Trinity Operating Procedures - TOPs

TOP-MREVU: Management Review

Rev: 02/21/2023

Scope: This procedure covers the Management Review process by which the management of Trinity Forge periodically reviews the company's status, risks, and opportunities, reevaluates its strategy and quality system, and sets forth its corporate strategy and quality objectives.

Procedure:

When: Annually, with limited ad hoc reviews as needed. All data to be submitted to Quality Assurance by the end of Q4. Review and report to be submitted by end of January. 

The VP-Quality & Engineering announces a timeline for management review and appoints a management review committee* composed of managers and key employees, typically not corporate officers. For an ad hoc review, the VP-Quality & Engineering also announces the scope of the review.

The QA Manager gathers the data to provide the Management Review Metrics Packet. All data listed below are provided for the annual management review, but for an ad hoc review, the VP-Quality & Engineering may exclude any that are beyond the scope of that review.
  • Sections I to IV of the Quality Manual
  • Section III of the EMS Manual
  • Corporate Strategic Plan
  • VP-Quality & Engineering
  • Current Quality Objectives with progress to date and actions taken throughout the year when goals are missed. To include the following at minimum: 
  • Lost Time Accidents
  • Internal Scrap Vs Total Sales
  • Monthly Returns Vs Sales
  • Vendor OTD Vs Total PO's
  • VSR (Vendor Service Request)
  • Forge Utilization
  • Orders Late Vs Total Orders Shipped
  • Quote Lead Time
  • Review of previous years management review - Open and closed action items 
  • Summary of CARs (including PARs) 
  • Summary results of Internal Audit Program and results of internal audits
  • Vendor audits and results
  • Customer Audits and results
  • Feedback from Interested Parties
  • Adequacy of Key Resources
  • Internal Audit Schedule for the upcoming year
  • FOD Prevention Report
  • Quality Management System Changes
  • Summary results of Customer Surveys (with comparisons to previous years)
  • On-time delivery performance
  • Capacity Utilization Analysis by work center
  • Summary report of hammer and machine utilization and downtime
  • Summary report of quality process metrics
  • Summary report of quoting activity
  • Summary report of customer complaints
  • Summary of calibration system
  • Head count by department
  • Summary report of the safety program
  • Summary report of the training program
  • Executive summary of the Environmental Management System (EMS) Annual Report 
  • Currently Utilized SWOT Analysis
  • Minutes from ad hoc reviews *As applicable
A copy of the packet thus produced ("Management Review Packet") is distributed to each of the members of the Management Review Committee*, each corporate officer and any other manager specified by the VP-Quality & Engineering.

The Management Review Committee* reviews the packet and meets. They work together to produce a report in which they (a) state the progress they find has been made toward the Corporate Strategic Plan, (b) identify risks, opportunities, and changes that could affect the company (and specifically the quality and management systems), (c) their recommendations for improvement, and (d) their recommendations for Quality Objectives for the following year. For an ad hoc review, the committee limits the review to the scope designated by the VP-Quality & Engineering. All members sign the report and submit it to the QA Manager.

The QA Manager then distributes a copy of the Management Review Committee's report to all the officers as an addition to the Management Review Packet. If appropriate, the QA Manager may include a commentary on the report.

The officers review the Management Review Packet with the Management Review Committee's report.

The President calls a Strategic Planning Meeting of all the company's officers plus other managers as deemed appropriate. The Management Review Packet is a significant part of the input to this meeting. The agenda and minutes of this meeting are retained, verifying that all information in the Management Review Packet has been reviewed, listing all topics addressed, the risks and opportunities addressed, all conclusions reached (including any decisions not to act) and all actions required; and verifying that the suitability, adequacy and effectiveness of the quality and environmental management systems have been carefully considered and appropriately addressed. From this meeting, the officer's work with the Board of Directors to develop the Corporate Strategic Plan, or, for an ad hoc review, considers what modifications might be necessary to the Corporate Strategic Plan already in place. The team reviews Quality Objectives from the previous year, per TOP- QDATA , and determines if they are appropriately monitoring the company's processes. Quality Objectives and related metrics for the subsequent year are determined at this time.

The President takes the results of the Strategic Planning Meeting to formalize the new year's Corporate Strategic Plan and Quality Objectives., and maintains them with the Management Review Packet in the Management Review File

* For an ad hoc review the VP-Quality & Engineering may decide to forego the Management Review Committee and its report. 

Revision history:

Release Date

Description of Change

Owner

Approver

10/01/2017

 Updated to comply with revised Quality Manual and new TOPs format.

Tim Ellis

Todd Sheppard

04/10/2018

Added FOD Prevention Report, minutes from quarterly ad hoc reviews.       

Tim Ellis   

Todd Sheppard

2/19/2020

Revised timing and added management review requirements. 

Dustin Jump

Todd Sheppard

12/23/2020

Updated to modify timing and report ready.

Dustin Jump

Todd Sheppard

03/08/2021

Updated to add previous year management review, calibration system and quality objective breakdown

Dustin Jump

Todd Sheppard

02/21/2023Clearly defined quality objectives to be included. Dustin JumpTodd Sheppard

Documents are controlled only when viewed on-line at trinityforge.net in the original English -- printed copies or translations are not controlled documents.
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